Any queries/concerns related to deliveries should be addressed to the support team (firstname.lastname@example.org) within 24 hrs. of the product received by the customer.
Products can be returned within 10 days from the date of delivery in case of wrong products & wrong sizes.
Payment refunds & return will be applicable only in case incorrect products are delivered.
Saral will not charge for replacements if wrong products (incomplete sets/ incorrect style/wrong/damaged products) are received by the customer. ( Since most of our items are Handmade the Global Acceptance Standard for Size/color Variations i.e. maximum 2% ( +/-) be considered normal by the customer)